Companies that offer payment options to their customers can increase leads by 50 percent, nearly double their close rate (assuming a 25 percent baseline), and increase project sizes by as much as 44 percent.
The road to being “back” took a major step forward this past week in San Antonio, Texas, at the TEXpo event there. The organizers and the incredible Texas Glass Association did a wonderful job with the setup and layout, and it was great to be back on a show floor again!
As of this writing, the Centers for Disease Control and Prevention has adjusted its health and safety guidance. Per the CDC, fully vaccinated people may resume domestic travel in the U.S. without testing before or after, or self-quarantining afterwards. The CDC recommends delaying travel until you are fully vaccinated.
As we all know, many have been forced to stay home over the past year due to government mandates and fears of spreading disease. The crisis has continued long enough to result in a change in the work habits of many. The combination of subsidies and psychological paralysis has led to many choosing not to return to work as of yet.
The news came down this week that 2022 will be the International Year of Glass! That is tremendous stuff, and should only be good for all of us going forward. I expect a lot more details to come, but as the great leader of this effort, Alicia Duran, noted in her announcement of this happening, “Welcome to the Age of Glass.”
The next generation of window, door and skylight technology will be done in a lab with the most up-to-date thermal performance measuring equipment and predictive performance analysis software.
Are we reaching customers in the most effective way within the new hybrid workforce? Are we adjusting our supply chain to address challenging shipping logistics? How are we adjusting to inflation and cost increases?
We just completed Construction Safety Week, and what was nice was the push for that extra training needed to keep our teams safe in the shop and in the field. While I talk about labor here a ton, I don’t talk enough about the importance of the safety of those who are already working with us. We shouldn’t be cutting corners on safety (or the education and training of it) and really, in fact, should be going all in.
Increasingly high performance is an inevitability. Consumers won’t simply start compromising, nor will regulations go meaningfully backward. Developing the high-performance products to meet those demands requires high-performance technology—much of which already exists in some form today.